You can request a replacement card by either signing in to your Turbo Visa Debit Card account https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen or calling 888-285-4169 and reporting your card lost/stolen. Live COVID-19 updates. Individuals who died in 2020 may be eligible for a Recovery Rebate Credit on their 2020 taxes if they did not receive a second stimulus check. The second check is half the value of the first and Democrats led by House Speaker Nancy Pelosi - with an unlikely ally in Donald Trump - has been calling for checks to be increased from $600 to $2,000. If you received your refund on a Turbo Visa Debit Card during your most recent tax filing (2018 or 2019), here is what you need to know. But the efforts have fallen short with Senate Majority Leader Mitch McConnell on Wednesday blocking the Democrats' standalone bill to send the checks to Americans. The IRS Get My Payment portal launched on April 15 and within hours had gone into meltdown. H&R Block sought to reassure customers that they are investigating why this had happened. Sign in to my account. Who qualifies for a stimulus check … What if I don’t have my Turbo Visa Debit Card? And if you have another Green Dot account with a card, you can always transfer your balance to that account. One month after launch, 20 million eligible taxpayers were still waiting for the funds. The fiasco comes after the rollout of the first round of $1,200 stimulus checks was riddled with delays and problems back in April with the IRS's online tool crashing within hours of its launch, administrative blunders sending checks to people who had been dead for years, and thousands in dire need initially told they weren't eligible for a dime. (eg. Meanwhile, Turbo Tax told customers in a Twitter thread Tuesday that the IRS has sent some payments to accounts that are now closed or inactive and that, by law, these funds must then be returned to the IRS. As part of the income tax filing, the IRS receives accurate banking information for all TurboTax filers who receive a tax refund, which the IRS is able to use to deposit stimulus payments. According to information that we have on file, we cannot determine your eligibility for a payment at this time.'. Check your 2019 return to confirm,' the company said. 'American citizens: Please can we just get our damn stimulus money,' they wrote. Thousands of customers off H&R Block, TurboTax, and some other tax preparers find their $600 stimulus went to the wrong bank account By: John Matarese Posted at 11:18 AM, Jan 07, 2021 H&R Block, TurboTax confirm mix-up in 2nd stimulus payments, causing delays. Just wanted to give an update & I’m hoping those who still haven’t gotten their stimulus payments get them very soon! The IRS noted at the time: "Because … 'Because of the speed at which IRS issued this second round of payments, some payments may have been sent to an account that may be closed or no longer active.'. H&R Block, TurboTax glitch may impact some stimulus checks from the IRS. 'I thought someone stole my identity. See if you qualify; The IRS will determine eligibility and issue any payments based on info already on file. The Internal Revenue Service announced last week that the second round of stimulus checks would start reaching Americans from January 4, providing some relief for the millions who have found themselves unemployed or in financial difficulties due to the pandemic. If you don't have your physical Turbo Visa Debit Card anymore, don’t worry. As long as you have your card, you can use it anywhere Visa debit is accepted in the U.S. This will usually occur if you filed with TurboTax and opted to receive your tax refund in … If you put "0", and file that way, the IRS will eventually find out and ask you to pay back that 2nd stimulus check back. You can get a replacement card in 8-10 business days, subject to unexpected COVID-19 delays—faster than if you were to get your stimulus check from the IRS by mail. How can I access my money if I don't have my Turbo Visa Debit Card? H&R Block explained that people who used this option in 2019 may have had the funds sent to that temporary account first. But many customers of popular online tax preparation services Turbo Tax and H&R Block are facing delays in getting the payments because the funds have been sent to the companies first who must then send them on to the individuals - or back to the IRS. What is it? If you received a payment via debit card or direct deposit for a deceased person, you must return it. H&R Block issued a statement on Twitter Monday telling customers that the account they were seeing in the IRS portal was likely to be the temporary account where their tax refund was first sent. We deposited stimulus payments onto our Emerald Prepaid Mastercard® on January 4-6. (Photo by Kimberly White/Getty Images for TurboTax) If you’re a TurboTax customer still waiting on your stimulus check, there’s a good chance you’ll receive it on Friday, Jan. 8 TurboTax and H&R Block customers have been left waiting for their much-needed $600 COVID-19 stimulus checks after the funds were sent to the … Here are answers to some of the top questions you may have about the second stimulus checks: Follow @UnemploymentPUA on Facebook and Twitter and be the first to know about any new stimulus check deposits! You can also view your balance any time. Parents of young children reported missing out on the $500 check for their dependent children. Last week, several TurboTax users were reported to be having issues receiving their second stimulus checks.. The Stimulus Registration product is free of charge and can be accessed on the TurboTax Stimulus Center, which includes other helpful tools and resources for consumers, including a Stimulus Check Calculator to help taxpayers easily understand if they qualify and how much they can expect to receive. Can I get my money off of the Turbo Visa Debit Card? When customers of H&R Block are eligible for a tax refund, they can opt to receive it by a Refund Transfer option. Security Certification of the TurboTax Online application has been performed by C-Level Security. 'The IRS Get My Payment website may display an account number you don't recognize. https://secure.turbodebitcard.intuit.com/, Premier investment & rental property taxes, Limited interest and dividend income reported on a 1099-INT or 1099-DIV. PORTLAND, Maine — If you're a customer with H&R Block or TurboTax, you may experience a delay in receiving your second stimulus check. If you have access to your Turbo Visa Debit Card account app, you can use it to get your information and pay for things online using your account and routing numbers. With your Turbo Visa Debit Card, you can withdraw your money at more than 19,000 fee-free ATMs across all 50 states. 'By law, in these cases the financial institution must return the payment to the IRS.'.