Click the "Customer Login" link in the upper left-hand corner. Fill it out and send it into Green Dot. This company definitely has THE WORST customer service of any company I have ever dealt with. Ok, let's move forward with our guide below: 1) To do this, we ask that you first have your Green Dot online account information handy. Provide a copy of the substitute check and other necessary information such as the check number and the date of the check; Green Dot may ask you to send them a written refund request too. What went wrong? If you do not have an account, click the blue "Create Online User ID" link to create one. P.O. On Facebook, Instagram, Twitter and YouTube. I am trying to activate it and it is saying i cant. I submitted by fax and email 2 Green Dot dispute forms October 7th 2017 with a total of 7 transactions following green dot dispute procedure and recieved confirmation from both methods the documents were recieved. I had an account with Green dot a number of years ago. 5) After examining this list click on the link that says "Transaction History FAQ". If you are a Green Dot customer, you may find yourself wanting to dispute a charge and get your money back. It takes time to get through these steps according to other users, including time spent working through each step and contacting Green Dot if necessary. If you appreciated this guide, please share it with your favorite people. Join Yahoo Answers and get 100 points today. We have created this page so that you will be able to do just that. guide, please let us know by sending us feedback. You can call Green Dot Corporation at (800) 473-3636 toll free number, write an email, fill out a contact form on their website www.greendot.com, or write a letter to Green Dot Corporation, 3465 E Foothill Blvd, Pasadena, CA, 91107, USA. Follow Us. Green Dot Phone Number. Join. In any case, we understand that, if you have made it this far into the article, you'd like to dispute a charge you made with your Green Dot card and get your money back. A few fishy things have happened lately with my Green Dot card. Green Dot — dispute of problem. Dispute Letter – Case Number ***** **Name: Jade LeAnn Hawkins**Address: *** Water... GetHuman2548262's customer service issue with Green Dot from March 2019. Click it. 7) Are you still having trouble? 0 0. THE TERMS OF THE ARBITRATION CLAUSE APPEAR AT THE END OF THIS AGREEMENT. This will be located directly below the "Remember User ID" checkbox. Behind us through email as the bank in these emails been listed where i cancel. If you did not sign up for a card and believe you received a call in error we can remove your number from our call list by calling 800-708-7166. You will then click the "Transaction History" link to view your transaction history. The more people that use it, the better it gets. This includes your Green Dot user ID and your account password. 74 views | 55903 similar | 0 following. Perhaps you were a victim of fraud and someone used your Green Dot account to go on a shopping spree. I can't seem to create an account on the SSA website. How Do I Check the Status of My New Green Dot Card? Need help with Green Dot mobile banking or debit cards? We will SUE Green Dot FREE over any amount! Whether a compliment or a complaint, we want to hear from you. Green Dot Corporation review rated 1.0/5.0 with 3 Comments: I filed a dispute on 02/02 for. Write to: Green Dot Corporation P.O. If you want to request a Green Dot card refund, you can do that by mail as well. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. If you believe you have unauthorized charges on your account, call (855) 459-1334 to file a dispute. Trending Questions. They also allow businesses to use their all-in-one system to build banking into their specific brand. Particularly ones with slow or complicated IVR or phone menu systems. to: Green Dot Corp. Transaction Dispute, P.O. It will also give you a fax number and/or email address to send that dispute form into Green Dot. Or perhaps you received a defective product and the merchant escaped to Africa and didn't refund you. If you would like to file a dispute with Green Dot and get your money back, first go to the Green Dot website. STAY AWAY! Use the addresses below to remit payments for your Card Services account. You can send a letter to the following address: Customer Care. See BBB rating, reviews, complaints, & more. If you do not have a Green Dot user ID and your account password, simply proceed to step number two below. Help with my Green Dot issue . Look for a little blue link that says "Create Online User ID". Experience Counts: Our lawyers have had hundreds of successful cases against Green Dot and handle 97% of all prepaid debit card cases nationwide. There will be a link to a dispute form there. Please examine this list very carefully. Whether a compliment or a complaint, we want to hear from you. We’ll help you resolve your issues quickly and easily, getting you back to more important things, like shopping  with your new prepaid card. First: share to improve GetHuman2548262's odds. 6) On the resulting web page that appears, there will be information about how to file a dispute along with a link to a dispute form. To begin, we would first like to describe what exactly Green Dot is so that we can be certain this guide will apply to your specific situation. Need to speak with a green dot representative. I have attempted to resolve and issue with Green Dot since 3/30/20.As of 5/12/20, I have received one email response from the company on 4/10/20 assigning a case number to this issue. Transaction Dispute, P.O. The dispute form will have the fax number or email address needed in order to submit it to Green Dot. After doing that, look for a "Transaction History FAQ" link and click it. BBB accredited since 2/25/2002. If you would like to file a dispute with Green Dot and get your money back, first go to the Green Dot website. There is no way to reach a live agent; automated phone system allows NO access. I am a personal assistant and I use it to make purchases instead of carrying around cash or having a credit card (which I now think would be a better option.) The hyperlink will say "Use our dispute form here". Click here to go to our dedicated contact page for Green Dot where we will quickly put you in touch with a human in their customer support department. If you do not have access to email, please mail all forms and any additional information in one envelope to: Green Dot Corp. Transaction Dispute, P.O. After clicking that link, you'll be able to use your debit card number, expiration date, and the three-digit code on the back to create an online account. That's understandable! I am under the age where you have to have an adult activate it. Box 5100 Pasadena, CA 91117. Smart with green dot card account prior to your own risk to your prepaid credit. Follow other customers in the midst of the same issue or find a prior solution. I never opened up an account with Green Dot. Box 5100 Best of luck and please let us know if you successfully resolve your issue with guidance from this page. We want to be as helpful as possible. Trending Questions. In Case of Errors or Questions About Your Account: Use our dispute form here, or write us at Green Dot Customer Care, P.O. My fourth call to Green Dot I was told to fax a reason for the dispute which I did. Green Dot Corporation Page 2 of 3 . How Do I Dispute a Charge and Get My Money Back from Green Dot? From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. Find similar issues & fixes. How Do I Activate My Green Dot Card? Green Dot Corporation So we put together How Do I Dispute a Charge and Get My Money Back from Green Dot? How Do I Get My Account Number and Routing Number with Green Dot? If you do not have an account, click the blue "Create Online User ID" link to create one. Whether you’re looking for answers, or just want to let us know how we did, you’ll find many ways to contact us right here. After the first 72hrs I asked to dispute but Green Dot called again and Green Dot said I had to wait to see what happens. Show more answers (12) Still have questions? Over the weekend I placed and paid for an order at a local Pottery Barn store over the phone for some items that I was going to pick up on Monday. Section C – Dispute Reason Please read each of the following descriptions carefully and enter the number of the disputed transaction(s) from Section B in the box that pertains to the reason you are disputing that transaction. What is Green dots email because when i call them they ask me for my account number when i dont have it and when they ask me for my SS i enter it and they say it is invalid. Lied about income in auto loan? The card is long lost. Box 5100, Pasadena, CA 91117-0100 Section A – Cardholder Information Please provide all the following pieces of information and sign the form where indicated: Cardholder’s Name: 2nd Cardholder’s Name (if applicable): Last 4 Digits of Card Number: Preferred Phone: ( ) - On Facebook, Instagram, Twitter and YouTube. FIX: I don’t know if it’s really fixed I haven’t RECIEVED a refund as of yet!! You can help! These cards make banking every day something you can do without a hassle. On October 16th 2017 I contacted GD to follow up as the timeline prescribed had expired with no word and no credit. Source(s): https://snipurl.im/aYT4O. Companies respond better when others are watching. Version of and use greendot dispute was ever you can i had. Contact Green Dot Corporation customer service. Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Other marks are property of their respective owners. Ask Question + 100. To contact Customer Service by phone or to report your card lost or stolen, please call 1-866-291-0818. GetHuman has been working for over 10 years on sourcing information about big organizations like Green Dot in order to help customers resolve customer service issues faster. I cannot get past that part of the automated system and speak to a live costumer service representative to get a new card or the 1200$ stimulus back. P.O. Green Dot’s Product Support Team will do their best to resolve any disputes or complaints about Green Dot accounts, products, and/or services. I resided at 1710 Seward Avenue, Bronx, New York City, 10473, Apartment# 5-G. i call the company to file an dispute that i didn't charge. If a prospective customer entered an incorrect phone number in their application, the message would go to an unintended phone number. They do this even though they are not actually a bank themselves. We’re sharing exclusive tips, clever tricks, contests and more. They've built it in a weird way. FIX: I don’t know if it’s really fixed I haven’t RECIEVED a refund as of yet!! Waiting to see … Strength in numbers! Green Dot is a registered … Green dots contact number asks for the last 4 digits of the lost card in order to proceed. Click the "Customer Login" link in the upper left-hand corner. We’re sharing exclusive tips, clever tricks, contests and more. The same happened 2 more times and I was denied a dispute. Claim a Green Dot Card Refund via Mail . All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. My name is Tony Bobet. We started with contact information and fastest ways to reach a human at big companies. I just activated my GreenDot card 4 days ago and I was not able to get me account number because the automatic machine that tells you was not clear. Green Dot contact information - compared. had a green dot card that was lost so green dot transferred my money Need help from Green Dot? Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. The … And don’t forget, CFLS will handle your case for FREE on contingency. NOTICE: THIS AGREEMENT REQUIRES ALL DISPUTES TO BE RESOLVED BY WAY OF BINDING INDIVIDUAL ARBITRATION. Need help from Green Dot? List of All Fees ®for the Green Dot Unlimited Cash Back Visa® Prepaid Card All fees Amount Details Get started Card purchase $1.95 This fee may be lower depending on where the … Above are our top recommendations for how to contact Green Dot, including their top phone number and live chat options. And if you spot any issues with our How Do I Dispute a Charge and Get My Money Back from Green Dot? Transaction number(s) from Section B: Dispute … Mobile app that the greendot com dispute a supported, and being a user. After you do that, a list of your transactions will appear. Box 5100, Pasadena, CA 91117 or telephone us at (866) 795-7597 as soon as you can if you think an error has occurred in your account. Get And Sign Pdffiller Green Dot Bank Form . Pasadena, CA 91117. Turbo tax will not help either. How Do I Dispute a Charge and Get My Money Back from Green Dot? Whatever the case may be, we are here to help you in this guide. Get your answers by asking now. Next, login to your account. Next, login to your account. 2) If you do not have an online account with Green Dot, you can begin by going to the Green Dot website, in the upper right-hand corner you will see a "Customer Login" link. Box 5100 … Green Dot features very competitive benefits that allow banking to be a better value and more convenient. Our FAQs will answer questions about our products, tax refunds, direct deposit, adding money, & more. Click here to go to our dedicated contact page for Green Dot, An Overview of Green Dot Contact Information, Green Dot Customer Service Ratings & Issues. 3) After you have created an online account, you are going to want to login with your username and password from the Green Dot website. Sharing is what powers GetHuman's free customer service contact information and tools. Our free information and tools is powered by you, the customer. You will then click the "Transaction History" link to view your transaction history. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Or companies that have self-serve help forums instead of a customer service department. Prepaid Credit Cards in Pasadena, CA. I don’t know what happened but I just want you to change the gmail to my email *****@***.com. After thousands of Green Dot customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. 17 answers. These registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Green Dot helps millions of people with affordable and reliable debit cards. to try to help. 4) Just after you login, you are going to click the "Transaction History" link. i never charge of anything from other places. We can definitely understand your situation.