The price range was great for my needs. I called and quoted every company under the sun and although the price quotes were similar (still the most affordable) this company had the best rules, regulations and their drivers carried full coverage insurance, even for the items in my vehicle. This isn't how we operate. Great experience! I knew better than to give a deposit until a truck and driver were schedule. We sincerely appreciate your patience and understanding when your car was delivered a day later than expected. 4.5 out of 5 stars. There are good companies that can get the job done honestly. Automotive Shipping Service in Chicago, Illinois. All the best, -Matt C, Business Manager. Business Details . Ivan and one more guy showed with a large truck and inspected every detail of my car before they loaded it up. You don't have to compare quotes anymore; we…", Based on info from the business or our users, “The customer service from George and the drivers was excellent and we would highly recommend Nexus Auto Transport.” in 7 reviews, “The driver was responsive over text for arranging the drop off date and it was all very efficient.” in 4 reviews, “I found Misha, Nathan and Helen, plus the delivering truck driver to be absolutely stellar!” in 4 reviews, When you find the perfect car or your moving into a new home, we understand that it's not always just right down the road. Their customer service went into high gear when I thought (mistakenly) that I had a problem upon delivery. If you are reading this review to decide between this company and any other transport, look no further! My vehicle left my hands and was where it was supposed to be unharmed and in perfect condition within 48 hours. Mario followed up quickly with all correspondence, and had the driver arrive even a day earlier than expected. The guys that picked up my car where caring with my care and helpful with all the questions I kept asking. And we had to get into a heated discussion about the car being delivered when expected. I worked with Mario who was an amazing guy and set up the pick up in a hassle free manner. They were very careful with fragile and heavy furniture. We have a customer-centric approach and take every step to ensure our auto shipping service runs smoothly and professionally every step of the way. !My Car at the auction, my free storage days have ended, and because of Nexus's dishonesty, I have to pay $ 40.00 each night until I find another company to transport my car! I was even able to pay a little extra to increase the weight limit there. My cars conditions are perfect upon delivery. I contracted Nexus to transport a vehicle from Massachusetts to California and was very pleased overall with the service I received. See more of Nexus Auto Transport on Facebook. So, when you're looking for the most trusted transportation service around, give us a call, and let us take care of everything. The driver was responsive over text for arranging the. WARNING! 48 hours later, the car was delivered in LA in the same condition as I saw it last. Also, we are happy to report that over two months after this report we have not heard from Range Auto Transport's attorney. Closes in 45 minutes . The guy showed up at my front door about an hour after the initial time I was given, but it’s understandable given Chicago traffic. The next day we received a call from Mario to make sure all went well, I assured him it did, and we would not hesitate to use Nexus in the future. Kate, glad to hear we got you set up with a transporter that was accommodating and efficient. I received daily updates prior to sending a car when the driver will be available. 2 minutes…", "Great service. Community See All. It took days of stress and threats and letter writing to get my refund. When the transport company picked up my vehicle the driver called me sent me multiple pictures and gave me the arrival time which was 2 days later. Create New Account. They have the best auto shipping equipment with enough space for whatever vehicle. The quote was competitive, services classy. Nexus Auto Transport. Nexus Auto Transport is a respected provider of professional auto shipping services nationwide. His assurance of delivery, price comparison, and customer service, won our trust. Save ; Add a Review ; Professional car transport broker servicing all 52 states. Log In. We were more than happy to clear up any misunderstanding in a professional way, and we're glad you know you can count on us for a safe delivery. We're always happy to help! Nexus Auto Transport. i got price quote $1,150 from monday and they say gonna pick up thursday until saturday and last minutes at friday they say its gonna be $1,400 !!!! It was a job done to 110% satisfaction. They hear your needs and match you with a smaller transporter company that will physically drive your vehicle from location to location, similar to websites like Uship. This organization is not BBB accredited. Location of This Business 444 N Michigan Ave Ste 1200, Chicago, IL 60611-3959. You will find a small group of individuals who don't appear to be legitimate domestic-based business people. We're always happy to help! I have been using Nexus for years. I’ll continue to use and recommend your services. If you ever need anything, please don't hesitate to reach out. Share your voice on ResellerRatings.com They are keen to follow instructions, and their expertise is unmatched. Ray, when shipping your vehicle, trust in the company to get your vehicle delivered on time and safely is our number one priority. Judith, thank you for trusting us to ship your car to another state for the very first time. It turns out that that is a complete lie. I had to send a Honda Civic from California to Illinois and called on a Thursday, and the car got there on Monday. Review made Live: 3/31/2020 10:15:00 AM I had my 2013 Mustang transported from Virginia to Colorado with Nexus, and the service was excellent. If you find yourself needing anything else from us, please don't hesitate to give us a call. ” in 4 reviews Our deadline was critical as we needed to get the delivery completed by the end of this month. Thank you Nexus Auto Transport I would definitely use them again for sure! First off, I think some of the negative reviews come from not understanding how this company works. Reviews. Their estimate was affordable. They're fast talking hustlers and nothing more.So after I posted this review Matt replied as if he were not the liar-n-chief that I'm referring to in the above complaint. Very professional and detailed oriented. When you need our help again, please give us a call. SCAMMER, don't use them!! Fortunately PayPal doesn't fool around when it comes to bad business and my deposit was refunded. I would definitely work with them again if I need to transport my car. Nexus Movers Pro Tip #1 — That’s where companies like Nexus Auto Transport come in — offering the cheapest automobile shipping quotes possible when movers like you need them most. Annie, when shipping your vehicle with us, you should always receive the correct information, quote, and trust that we will stick to our word. They give you a low rate at first, when you are on the hook, they ask for an extra charge!! We'd love to help! These guys will be my first call if I have any transport needs again in the future! They have no basic process for you to complete a claim, you will have to figure it out for yourself.Also I think you can learn a lot about this company when you look them up on LinkedIn. or. Till then,Matt C, Business Manager. Continue to do the great works Nexus. They did not disappoint. We sincerely appreciate the support and your positive review. We paid the remaining balance, she forwarded the receipt, and delivery was complete! Make it in 1 minute. We're always here to help! When you need our assistance again, please don't hesitate to reach out. The communication was at it's best. The car wasn't picked up on time as we agreed, and then, they told me they just found a driver to transport my car, but I have to pay 200.00 EXTRA!! See reviews for Nexus Auto Transport in Chicago, IL at 444 N Michigan Ave from Angie's List members or join today to leave your own review. or. So now is time of allowed driving is limited. or. Read real customer ratings and reviews or write your own. I have had a good experience with them and would vouch for them anytime. And notice he doesn't deny any of my claims. Archie, it was really our pleasure making sure your ride was in Chicago by the time you arrived! They came to my apartment, picked up my car, and shipped it to California. I sincerely apologize that your transport was delayed. Nexus Auto Transport accepts credit cards. Their communication was superb and I was informed every step of the way. I hope this review gets to Marco. Otherwise, we will not be able to transport your car! Thirty minutes from arrival, she called to let us know she would soon arrive. Community See All. My experience with Nexus Auto Transport was smooth. This is to be expected from this scandalous bunch of scammers. From the moment we arrive, our dedicated team will take every precaution to ensure your car is safely secured on our trailer and will continue to stay protected down the road ahead. Kate, glad to hear we got you set up with a transporter that was accommodating and efficient. I called and spoke to someone claiming to be a transport driver and he stated he would be at my location to load my cars. The varying reviews might have something to do with the different drivers and smaller shipping companies rather than Nexus themselves. When I called Nexus Auto Transport gave me their number and told me I could call at anytime with questions. I asked Matt "do you own the trucks and are the drivers employees of your company?" It took them 4 more days to get my car and it cost me $1650 to get my car shipped. They take all major credit cards, specifically AMEX which protects the consumer. If you ever need help in the future, don't hesitate to reach out! Read MaikelLad1's review of the Nexus Auto Transport - www.nexusautotransport.com, 16 of 41 Nexus Auto Transport - www.nexusautotransport.com reviews, & compare with other Online Auction Sites at Review … I had to move my SUV from IL to AZ and went on one of those website that provided you with a few dozen quotes – was immediately inundated with emails and phone calls from every company known to man. Nexus Auto Transport is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. The pricing is competitive and they include insurance (and they don't inflate prices later like some shippers). Do you agree with Nexus Auto Transport's TrustScore? When you need to transport your car, TRANSPORT IT with Nexus Auto Transport. 566 people like this. Nathan, you're totally awesome! i got price quote $1,150 from monday and they say gonna pick up thursday until saturday and last minutes at friday they say its gonna be $1,400 !!!! I have spent so much time texting and calling and leaving voicemail messages for MATT and for three days straight he ignored every single one of them and didn't even have enough professionalism to ask any of his so-called colleagues to respond. Do not let what happen to me happen to you. I was scheduled for a pickup on Friday July 19th after paying an advance. After a year-long stay in Chicago, my husband and I were looking for a fairly priced moving company with a guaranteed delivery window for our move to Boston. Loved using this company for my move! The car wasn't picked up on time. If you ever need any additional assistance from our team, please give us a call back! I sincerely apologize that your transport was delayed. If you're in need of assistance and transporting the vehicle give these guys a call, you will not be disappointed. Share. They will lie right to your face and tell you exactly what you want to hear. I called shipper directly and confirmed the info he had was the same as I was told. These guys are thorough professionals and their website is pretty user friendly in giving you estimate based on the type of carrier you choose and the level of service. Showed up at 8 to pick up my truck, waltzed in to the empty waiting room and dealt with the same guy as I did last time (the owner perhaps?) and the drivers was excellent and we would highly recommend Nexus Auto Transport. When she pulled up with this “Big Black Tinted” Haas of a truck with a trailer hitch attached, I was proud, and I IMPRESSED!! That was also a lie. I also asked about the negative ratings that complain about lack of responsiveness from him and others in the company and he said that I can rest assured that I will always be communicated with immediately. I believe I got Nexus contact info from a website affiliated with Realtor.com. I later reached out to their customer support to provide me a final invoice for claims purpose and was asked to email. It was our pleasure working with you on the cross-country transport of your vehicle, Thomas. Add Listing Join Now. Create New Account. Then I got calls at what time the driver will be at the location to pick up the car. Along the way, there was a misunderstanding but they addressed it professionally and that was what I like about them. I was relatively flexible on shipment dates so got a discount for giving them a window of 5 possible days. See more of Nexus Auto Transport on Facebook. A+. Recently used Nexus when I moved from Chicago to North Carolina and everything was absolutely perfect and smooth. For Nexus Auto Transport, we have estimated that their average long-distance vehicle transportation costs will be around $657, based on 13 interstate car shipping reviews. I should add, I buy cars from government auctions, which aren't the easiest pickup locations to deal with! Throughout the entire vehicle shipping process, we provide our customers with excellent service. This service has been amazing! But also realized she has to make a living too!) !First of all you can expect most if not all of their recent positive five star ratings to be falsified ratings. Sounds like dealing with Nathan was nothing short of awesome, so we'll be sure to let him know it was all appreciated. Reviews. Log In. When possible we will enforce this rule. In addition to that I was charged hundreds of dollars for storage fees because they didn't fulfill their promise and get the car in time. They set me up with vankco transport llc and they run from Southern California to Northern California and back down. Please give us a call at (844) 699-2938. When the car was picked up it was well taken care of and delivered ahead of schedule by a courteous and flexible driver. Please give us a call at (844) 699-2938.Sincerely,Matt C, Business Manager. The price quoted was the best price out of any company (broker)! and of course he said yes to both of those  questions. This is a value delivery auto service. Rusty, it's disappointing that we couldn't do more to impress you with our communication and transport service. He is most likely on the phone with another client because I just got off the phone with him 20 mins ago. We'll aim to provide a better experience moving forward. The driver mysteriously canceled. They give you comfort because the $175 deposit is full refundable. I then placed my deposit and then no driver or truck. Great experience all around and I would trust Charlie to book me for the next transport need. We were more than happy to clear up any misunderstanding in a professional way, and we're glad you know you can count on us for a safe delivery. This was my first time transporting a car and I was a bit anxious. You're absolutely right that we are the middle man and find the transportation company for you. Write a Review ; Nexus Auto Transport . This was my first time shipping my car to another state and I had no clue on how would it work but thanks to Emma at Nexus she made the process less complicated and less stressful. After our initial deposit, we waited for contact from our driver. I was worried if this would affect my delivery timing but boy was I wrong. Call us today. After getting a guarantee for a specific pick-up date and rate, Nexus Auto Transport cancelled the morning of and started giving me options that were at least $250 higher than the original quote. We have a customer-centric approach and take every step to ensure our auto shipping service runs smoothly and professionally every step of the way. Emergency roadside services that you can count on! My vehicle was here very quickly and in great condition.I highly recommend this company and would use them again and again.. Jordan, thanks for deciding to go with us. I was worried if this would affect my delivery timing but boy was I wrong. Specialties: When you find the perfect car or your moving into a new home, we understand that it's not always just right down the road. Nice surprise after hearing all the horror stories from the competition! It was really naïve of him to think that he can make up things about the weather and that's not something that can easily be fact checked. Not my first time to ship my car and I know you get all kinds of calls from dubious sources when you complete the transport form online. Great experience ! See ratings and opinions up until January 2021 from previous clients of Nexus Auto Transport. Thank you for making my move as easy as possible. No-One will answer the phone at the Chicago office. Shipper communicated as promised as well and delivered the car on time to my preferred location in perfect condition. Forgot account? They do not go out of state but the drivers of that company were more then professional. They will NOT live up to the commitment, the agreement that they make with you!!! I was quoted $1050 for that transport. I’d definitely use them again. One of my friends who recently moved from MN to NJ just like me, suggested Nexus for its wonderful service and that saved me from spend time in exploring options. I'm very happy with Felix and will continue to use him/Nexus for my car shipping needs. I later reached out to their customer support to provide me a final invoice for claims purpose and was asked to email. Nexus Auto Transport. "Used this place again and I do believe it is the best kept secret in Chicago. My husband Is trying to get a firm date about a car pickup. At Nexus Auto Transport, we're here to provide a prompt and reliable answer to all your automotive transport needs. We all do everything we can to be as communicative as possible to ensure a stress-free and smooth delivery for our customers. In addition, she didn’t have a problem with changing the delivery point in mid-travel (as it wasn’t too far from the initial drop off). I was scheduled for a pickup on Friday July 19th after paying an advance. Thanks, guys! Sign In. I worked with Mario who was an amazing guy and set up the pick up in a hassle free manner. I'm sorry for any inconvenience this may have caused and hope your vehicle arrived safely.Sincerely, Matt C, Business Manager. I ended up not using them, ( not my choice). They give you a low rate at first, when you are on the hook, they ask for an extra charge! Learn more. We'll aim to provide a better experience moving forward. I then asked for his number and they aren't "allowed to give his number". Rusty, it's disappointing that we couldn't do more to impress you with our communication and transport service. Thanks, Mario. Ray, when shipping your vehicle, trust in the company to get your vehicle delivered on time and safely is our number one priority. They aren't physically shipping anything themselves. They're middle men. Please do your research. Within a few hours they had done the legwork to answer my questions and the matter was resolved. Not Now. Got into contact with this company just over a week ago and hopes of having them transport our vehicle from Colorado to California. The car was loaded onto a car trailer quickly after a quick inspection, and secure it properly before he departed. 606 people follow this. They had the best price and the best service. All the best,Matt C, Business Manager. 4.5. If you ever need anything, please don't hesitate to reach out. Be skeptical of transportation company that only accept Visa and MC. Coronavirus Covid-19 order masks … The car was delivered in the same condition with not even a bit of scratch and I handed over the balance amount on cash. Community. I had to move my daughter’s car from South Dakota to Virginia, from my home in Louisiana…they handled it with absolutely zero problems! They sent an online contract and a driver contact info. Automotive Shipping Service in Chicago, Illinois. So if it takes them 1hr to pick up your car load it up and the drive is 14hrs there's no way they will make it in the same day. Tell him I sent you lol. Photos. Also if anything send a text. Not sure how to begin so here goes.. He's followed up and had genuine concerns about my experience and provided great customer satisfaction. ” in 7 reviews “ The driver was responsive over text for arranging the drop off date and it was all very efficient. Used movers before and my furniture had been damaged. I was nervous to trust a random shipper from the internet so I began my search looking for a Chicago local broker with good reviews. Nexus from start to finish gave great customer service. 4.5. Thank you. I'm glad John could give you peace of mind and make sure you felt confident in the transportation of your car. Photos. He was so nice, kind, and very knowledgeable about everything and eliminated my hesitation in picking them to transport my car from Fort Worth, Texas to Chicago, Illinois. You need to make a quick presentation of our company Nexus Auto Transport. I would definitely use this company again. That goes to show you you can expect nothing but the con of a con artist when dealing with this company. Automotive Shipping Service in Chicago, Illinois. He is available 7 days per week and we chat via phone, text, and email (not sure if he sleeps). Looking at their LinkedIn profile alone is enough to make you go running in the opposite direction. Ida, we know putting your trust in a business to safely ship your vehicle is sometimes hard, but we're glad we provided some comfort and peace of mind. Could not be happier with the service that these guys provided us, their professional work ethic is truly reflected in their behavior. They are liars and crooks.. AVOID THEM!! See more of Nexus Auto Transport on Facebook. If there's ever anything else we can do for you in the future, please don't hesitate to reach out.
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